Credit unions · New Hampshire · Q2 2026
Service FCU AI Score
Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.
| Total assets | $6.70B |
| Total loans & leases | $5.54B |
| Total shares & deposits | $5.84B |
| Members | 389,000 |
| Net worth | $797M |
| Net worth / assets | 11.89% |
| Loans / assets | 82.64% |
| Return on assets (annualized) | 0.94% |
| Loan growth (YoY) | 7.15% |
| Member growth (YoY) | 4.46% |
| Delinquency, all loans (60+ days) | 2.60% |
| Charter | Federal charter |
| Asset band | > $5B |
| NCUA peer group | over $500M |
| Sponsor type | Military |
AI readiness
AI Score: 3 of 5 stars, AI connected to internal credit-union data
Service Credit Union has publicly described putting an AI-powered search tool on its own website that answers visitors' questions from its content, and separately says it adopted Microsoft Copilot for staff productivity. No public evidence shows AI making or shaping decisions inside lending, collections or contact-centre processes.
- Five outside-the-box ways your credit union can be using AI “Service Credit Union’s website, we recently partnered with an AI solutions provider focused on financial institutions, to implement their AI-powered search solution”
- Service FCU website loads salemove.com “The site loads a script from salemove.com (digital customer service with AI)”
- A Guide to Getting Started with AI for Credit Unions | Unit21 - Blog | Unit21 “we adopted Microsoft Copilot, which provides a secure and controlled environment for our teams to work efficiently”