Credit unions · Arizona · Q2 2026
Truwest CU AI Score
Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.
| Total assets | $1.71B |
| Total loans & leases | $1.35B |
| Total shares & deposits | $1.51B |
| Members | 91,480 |
| Net worth | $189M |
| Net worth / assets | 11.02% |
| Loans / assets | 78.75% |
| Return on assets (annualized) | 0.67% |
| Loan growth (YoY) | 5.73% |
| Member growth (YoY) | 0.96% |
| Delinquency, all loans (60+ days) | 0.68% |
| Charter | State charter (federally insured) |
| Asset band | $1B–$5B |
| NCUA peer group | over $500M |
| Sponsor type | Community (inferred from the name) |
AI readiness
AI Score: 3 of 5 stars, AI connected to internal credit-union data
TruWest deployed "TruVoiceID", an Illuma Shield voice-authentication system that uses machine learning and AI on members' own voiceprints to verify callers in its contact centers. That is AI working on the credit union's member data; no public evidence shows AI making lending or other business decisions, or agents taking actions.
- TruWest® Credit Union launches TruVoiceID powered by Illuma Labs - CUInsight “TruVoiceID, powered by Illuma Shield, uses signal processing, machine learning and artificial intelligence to provide faster, more accurate, and frictionless authentication”
- TruWest® Credit Union launches TruVoiceID powered by Illuma Labs - CUInsight “TruWest Credit Union is excited to launch TruVoiceID to streamline member authentication, enhance security, and improve operational efficiency in TruWest contact centers.”