CU Explorer

Pacific Service CU

Credit union in Concord, CA · NCUA charter #68413 · State charter (federally insured)

Legal name: Pacific Service

Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.

Total assets$1.33B
Total loans & leases$988M
Total shares & deposits$1.09B
Members70,620
Net worth$206M
Net worth / assets15.54%
Loans / assets74.44%
Return on assets (annualized)0.76%
Loan growth (YoY)0.64%
Member growth (YoY)1.18%
Delinquency, all loans (60+ days)0.35%
CharterState charter (federally insured)
Asset band$1B–$5B
NCUA peer groupover $500M
Sponsor typeService (finance, health, transport, utilities) (inferred from the name)

AI readiness

No public evidence

Nothing public says the credit union uses AI.

No public evidence found as of 2026-09-22. Checked: its website, announcements by AI vendors, news search, web search. Absence of evidence is not evidence of absence; a credit union may use AI without saying so publicly.

Filed signals, from the credit union's own NCUA call report (Q2 2026): uses fintech partners, fintech P2P payments, other fintech, online membership application, online loan application, online account opening, online loan payments, bill payment, e-Statements, external transfers / ACH, remote deposit capture, mobile payments. These are relationships and channels, not AI as such.

The AI Score runs from one to five stars; one star, no public evidence, is never shown on a credit union. Scores and sources for every credit union: CU AI Ready Report.

In the explorer: ten-year history for every metric, balance sheet and income statement drill-downs, percentile rankings against asset-size peers, leaders and board, branches, and growth opportunities.

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