Credit unions · Washington · Q2 2026
America's Credit Union, A AI Score
Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.
| Total assets | $710M |
| Total loans & leases | $570M |
| Total shares & deposits | $576M |
| Members | 29,340 |
| Net worth | $75.4M |
| Net worth / assets | 10.62% |
| Loans / assets | 80.37% |
| Return on assets (annualized) | 0.57% |
| Loan growth (YoY) | 4.72% |
| Member growth (YoY) | 0.77% |
| Delinquency, all loans (60+ days) | 0.32% |
| Charter | Federal charter |
| Asset band | $250M–$1B |
| NCUA peer group | over $500M |
| Sponsor type | Military |
AI readiness
AI Score: 3 of 5 stars, AI connected to internal credit-union data
America's Credit Union runs a member-facing intelligent virtual assistant named 'Ken', built by interface.ai, across its website, mobile app and call center, and the vendor script is still present on youracu.org. There is no public evidence of AI making lending, collections or other process decisions, or of agents executing actions.
- Intelligent Virtual Assistant for America's Credit Union | interface.ai “After an extensive vendor selection process, ACU chose interface.ai as its partner for its AI agents across Voice and Chat.”
- ‘Ken’ - America's Credit Union's Intelligent Virtual Assistant, powered by interface.ai, is live on the CU’s Website | interface.ai “America’s Credit Union’s IVA, ‘Ken’, that is powered by interface.ai, is now available on America’s Credit Union’s website. Members can now interact with ‘Ken’ 24X7.”
- America’s Credit Union partners with interface.ai to significantly enhance member experiences and operational efficiencies by offering an intelligent virtual assistant - CUInsight “The IVA will be initially available on ACU’s website, mobile app, and call center.”
- America's Credit Union, A website loads interface.ai “The site loads a script from interface.ai (conversational AI assistant)”