Credit unions · Massachusetts · Q2 2026
Webster First FCU AI Score
Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.
| Total assets | $1.53B |
| Total loans & leases | $1.33B |
| Total shares & deposits | $1.06B |
| Members | 85,320 |
| Net worth | $300M |
| Net worth / assets | 19.66% |
| Loans / assets | 86.98% |
| Return on assets (annualized) | 1.76% |
| Loan growth (YoY) | 10.27% |
| Member growth (YoY) | −5.70% |
| Delinquency, all loans (60+ days) | 0.41% |
| Charter | Federal charter |
| Asset band | $1B–$5B |
| NCUA peer group | over $500M |
| Sponsor type | Community |
AI readiness
AI Score: 3 of 5 stars, AI connected to internal credit-union data
Webster First runs a member-facing virtual assistant named "Webster" on its website, powered by interface.ai, which answers member questions about the credit union 24/7. No public evidence was found of AI inside lending, collections or other decision workflows.
- Webster First FCU website loads interface.ai “The site loads a script from interface.ai (conversational AI assistant)”
- Say hello to our new virtual assistant - Webster First “As a bot, Webster is available 24/7, even after the humans have left the building. Webster also gives you quick answers”