Credit unions · New York · Q2 2026
HVCU AI Score
Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.
| Total assets | $8.05B |
| Total loans & leases | $5.05B |
| Total shares & deposits | $7.21B |
| Members | 391,000 |
| Net worth | $850M |
| Net worth / assets | 10.56% |
| Loans / assets | 62.77% |
| Return on assets (annualized) | 0.14% |
| Loan growth (YoY) | – |
| Member growth (YoY) | – |
| Delinquency, all loans (60+ days) | 0.60% |
| Charter | Federal charter |
| Asset band | > $5B |
| NCUA peer group | over $500M |
| Sponsor type | Other / mixed sponsor |
AI readiness
AI Score: 4 of 5 stars, AI embedded in workflows
Hudson Valley Credit Union runs Posh's AI assistants across its web chat, phone line and contact centre: the voice assistant automatically routes callers and handles routine balance checks and transfers, and an internal knowledge assistant answers agents' questions from the credit union's own content during live member calls. The credit union has also appointed a Chief Artificial Intelligence Offi
- How Call Center AI Is Transforming Banking | Posh AI “With Knowledge Assistant deployed to help agents with customer calls in real time, the credit union achieved a first-call resolution (FCR) rate of 89%.”
- Client Story: Hudson Valley Credit Union | Posh AI “Posh's Voice Assistant took over the overloaded queue, routing members to the right place automatically instead of leaving them to guess at a menu. HVCU named it Lee”
- Client Story: Hudson Valley Credit Union | Posh AI “Balance checks and simple transfers now largely happen without an agent, freeing reps for calls that use critical thinking and soft skills.”
- Hudson Valley Credit Union Announces New Hires and New Role - Capital Region Chamber “Rehan Kausar has joined HVCU as Senior Vice President, Chief Artificial Intelligence Officer.”