Credit unions · Michigan · Q2 2026
Advia CU AI Score
Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.
| Total assets | $4.06B |
| Total loans & leases | $3.25B |
| Total shares & deposits | $3.34B |
| Members | 189,400 |
| Net worth | $395M |
| Net worth / assets | 9.73% |
| Loans / assets | 79.91% |
| Return on assets (annualized) | 1.10% |
| Loan growth (YoY) | 12.57% |
| Member growth (YoY) | −0.77% |
| Delinquency, all loans (60+ days) | 0.70% |
| Charter | State charter (federally insured) |
| Asset band | $1B–$5B |
| NCUA peer group | over $500M |
| Sponsor type | Community (inferred from the name) |
AI readiness
AI Score: 4 of 5 stars, AI embedded in workflows
Advia runs "Ava," an AI virtual assistant on its website and phone banking line that authenticates members and answers from their own account data, and it also triages and hands off contact-centre conversations to live agents. Older vendor case-study material and a CX webinar featuring Advia describe the chatbot deflecting contact volume and AI guidance for front-line staff, which places AI inside
- How Real Brands Make AI Pay Off: “How AI-driven guidance and automated insights assist front-line staff during complex interactions.”
- Advia CU website “Ava, Advia's Virtual Assistant, uses AI-generated content to assist you.”