Credit unions · Michigan · Q2 2026
Frankenmuth CU AI Score
Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.
| Total assets | $1.59B |
| Total loans & leases | $1.16B |
| Total shares & deposits | $1.41B |
| Members | 78,650 |
| Net worth | $159M |
| Net worth / assets | 10.02% |
| Loans / assets | 73.29% |
| Return on assets (annualized) | 1.34% |
| Loan growth (YoY) | 5.19% |
| Member growth (YoY) | 4.30% |
| Delinquency, all loans (60+ days) | 1.19% |
| Charter | State charter (federally insured) |
| Asset band | $1B–$5B |
| NCUA peer group | over $500M |
| Sponsor type | Community (inferred from the name) |
AI readiness
AI Score: 4 of 5 stars, AI embedded in workflows
Frankenmuth Credit Union announced a partnership with Glia in December 2024 to run its digital, voice and AI member interactions on one platform, including Glia's Cortex AI automating contact-centre tasks such as dispositioning, interaction notes and suggested agent responses. All reporting traces back to the single vendor press release, and some of it is framed as expected benefits, so confidence
- Frankenmuth Credit Union Partners with Glia to Transform Member Interactions | Glia® “With Cortex AI, FCU's agents can leverage automated workflows, such as automated dispositioning, wrap-up surveys, interaction notes, transfer summaries and AI-suggested responses”
- Frankenmuth Credit Union Partners with Glia to Transform Member Interactions “announced a partnership with $1.4 billion-asset Frankenmuth Credit Union (FCU) to unify member interactions across digital channels, voice and AI.”
- Frankenmuth CU website loads glia.com “The site loads a script from glia.com (digital customer service with AI)”
- Frankenmuth Credit Union enlists Glia for member communications “partnership with $1.4 billion-asset Frankenmuth Credit Union (FCU) to unify member interactions across digital channels, voice and AI”