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Southland CU AI Score

Credit union in Los Alamitos, CA · NCUA charter #68415 · State charter (federally insured)

Legal name: Southland

Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.

Total assets$1.31B
Total loans & leases$870M
Total shares & deposits$1.05B
Members70,140
Net worth$111M
Net worth / assets8.51%
Loans / assets66.48%
Return on assets (annualized)0.32%
Loan growth (YoY)−2.96%
Member growth (YoY)0.56%
Delinquency, all loans (60+ days)1.48%
CharterState charter (federally insured)
Asset band$1B–$5B
NCUA peer groupover $500M
Sponsor typeCommunity (inferred from the name)

AI readiness

AI Score: 3 of 5 stars, AI connected to internal credit-union data

An AI system works on the credit union's own data: a member-facing assistant answering from its accounts or knowledge base, AI analytics or personalisation on member data, machine-learning fraud detection on its transactions.

Southland Credit Union runs a member-facing virtual assistant named "Scuba" on its website and a voice AI assistant on its phone line, both supplied by interface.ai, which answer common member questions around the clock. There is no public evidence of AI making decisions inside lending, collections or other business processes.

Filed signals, from the credit union's own NCUA call report (Q2 2026): uses fintech partners, fintech auto lending, fintech for communication / chat, online membership application, online loan application, online account opening, online loan payments, bill payment, account aggregation, e-signature, e-Statements, external transfers / ACH, remote deposit capture, mobile payments. These are relationships and channels, not AI as such.

The AI Score runs from one to five stars; one star, no public evidence, is never shown on a credit union. Scores and sources for every credit union: CU AI Ready Report.

In the explorer: ten-year history for every metric, balance sheet and income statement drill-downs, percentile rankings against asset-size peers, leaders and board, branches, and growth opportunities.

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