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Star One CU AI Score

Credit union in Sunnyvale, CA · NCUA charter #68465 · State charter (federally insured)

Legal name: Star One

Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.

Total assets$9.70B
Total loans & leases$6.73B
Total shares & deposits$8.36B
Members134,300
Net worth$1.36B
Net worth / assets14.06%
Loans / assets69.36%
Return on assets (annualized)0.12%
Loan growth (YoY)7.57%
Member growth (YoY)3.01%
Delinquency, all loans (60+ days)0.13%
CharterState charter (federally insured)
Asset band> $5B
NCUA peer groupover $500M
Sponsor typeCommunity (inferred from the name)

AI readiness

AI Score: 3 of 5 stars, AI connected to internal credit-union data

An AI system works on the credit union's own data: a member-facing assistant answering from its accounts or knowledge base, AI analytics or personalisation on member data, machine-learning fraud detection on its transactions.

Star One runs a member-facing AI virtual agent called "Star", built on boost.ai and trained on the credit union's own knowledge base to answer member questions 24/7. Its CEO has separately confirmed to American Banker that AI is being integrated across channels, including voice, to handle questions that would otherwise go to live agents. No public evidence shows AI making lending or other process

Filed signals, from the credit union's own NCUA call report (Q2 2026): uses fintech partners, fintech auto lending, fintech unsecured lending, fintech P2P payments, fintech for communication / chat, online membership application, online loan application, online account opening, online loan payments, bill payment, e-signature, e-Statements, external transfers / ACH, remote deposit capture. These are relationships and channels, not AI as such.

The AI Score runs from one to five stars; one star, no public evidence, is never shown on a credit union. Scores and sources for every credit union: CU AI Ready Report.

In the explorer: ten-year history for every metric, balance sheet and income statement drill-downs, percentile rankings against asset-size peers, leaders and board, branches, and growth opportunities.

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