CU Explorer
Credit unions · Texas · Q2 2026

Credit Union of Texas AI Score

Credit union in Allen, TX · NCUA charter #66327 · State charter (federally insured)

Latest filed figures, Q2 2026. Every number below comes from the credit union's own NCUA 5300 Call Report.

Total assets$2.64B
Total loans & leases$1.99B
Total shares & deposits$2.27B
Members183,600
Net worth$215M
Net worth / assets8.13%
Loans / assets75.11%
Return on assets (annualized)0.05%
Loan growth (YoY)−3.98%
Member growth (YoY)5.54%
Delinquency, all loans (60+ days)1.59%
CharterState charter (federally insured)
Asset band$1B–$5B
NCUA peer groupover $500M
Sponsor typeCommunity (inferred from the name)

AI readiness

AI Score: 3 of 5 stars, AI connected to internal credit-union data

An AI system works on the credit union's own data: a member-facing assistant answering from its accounts or knowledge base, AI analytics or personalisation on member data, machine-learning fraud detection on its transactions.

Credit Union of Texas runs a member-facing virtual assistant ("Sam") on its website and phone system, and its COO describes deploying Eltropy's AI voice and chat assistant that now handles about half of inbound member calls with most resolved without an agent. That places AI inside the contact-centre service process, not just as a staff tool.

  • Credit Union of Texas website cutx.org · 2026-09-22 · website scan
    “Sam is our virtual assistant that can help you 24/7 through our chat feature on the website and through our phone system.”

Filed signals, from the credit union's own NCUA call report (Q2 2026): uses fintech partners, fintech mortgage lending, fintech unsecured lending, fintech P2P payments, fintech for communication / chat, other fintech, online membership application, online loan application, online account opening, online loan payments, bill payment, account aggregation, e-signature, e-Statements, external transfers / ACH, remote deposit capture, mobile payments. These are relationships and channels, not AI as such.

The AI Score runs from one to five stars; one star, no public evidence, is never shown on a credit union. Scores and sources for every credit union: CU AI Ready Report.

In the explorer: ten-year history for every metric, balance sheet and income statement drill-downs, percentile rankings against asset-size peers, leaders and board, branches, and growth opportunities.

Other credit unions in Texas

All credit unions in Texas →